Master complexity, make it your advantage!
- At glance +20 Years \
ISM has an extensive experience in developing strategies, implementing and maintaining ERP solutions - Insights\
- ISM participates in the SES Apollo project \
- My eHr prend son envol chez Cargolux\
\
Jalal ETTAOUSSI - [Our clients\
\
At glance
20 years of experience in developing IS strategies, implementing and maintaining ERP solutions.
Deep business expertise in various industries from retail to aerospace and telecom.
SAP certified consultant in all ERP modules including business intelligence, human resources, Finance and logistics.
Clients including Fortune 500 companies (e.g. Shell, Cemex) and national champions.
SES Apollo project
My eHr prend son envol chez Cargolux
SES Apollo project
Today, SES is operating multiple CRM’s including SAP CRM, Salesforce, and Microsoft Dynamics CRM.
This results in: fragmented customer views, duplication of effort with employees maintaining multiple systems, and complex interfaces and processes.
The Apollo project has two main goals: First is to create a streamlined Dynamics 365, CRM landscape with modern, performant, and mobile enabled user interfaces to make it easier for sales teams, and service teams to sell and operate services.
The landscape would follow the ’rule of one‘ meaning one tool for one process, thus eliminating the redundancies, and enabling a single source of truth for customer interaction across the business.
The second is to ensure building a flexible, future-proofed solution that will enable SES to be easier to do business with, improve the buying experience for customers, and flexibly adapt to the scale and nature of tomorrow’s needs.
My eHr prend son envol chez Cargolux
SES
Nomac
Takata
Joyson
Shell
Cargolux
Champ
IAM
Bim
Tunisair
Cactus
SES
SES is the world-leading satellite operator, providing reliable and secure satellite communications solutions across the globe. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide.
Nomac
The First National Operation and Maintenance Company “NOMAC” was founded in 2005 and firmly established in the GCC, North Africa and South, Middle Europe and East Europe regions, providing high quality O&M (Operation & Maintenance) services for power production and water desalination projects, regionally and worldwide.
Takata
Dedicated to protecting human life. They began by developing seat belts utilizing the technology found in parachutes. Since then, they continue to develop the newest safety technology and make it available globally. Their dream is to reduce the number of fatalities of traffic accidents to zero.
Shell
Shell is the world's second largest company by 2011 revenues and one of the six oil and gas "supermajors".
Cargolux
Cargolux is one of the leading cargo airlines worldwide, operating scheduled and charter services on a network covering all continents. The company offers almost 40 years of experience.
Champ
Champ is the world's largest IT Company specialising in the design, development and operation of cargo automation solutions for the air cargo industry.
Maroc Telecom
Maroc telecom is the main telecommunication company in Morocco. It employs around 11,178 employees across 220 offices present on all the territory of Morocco.
Bim
Started in 1995, BIM is the pioneer of the hard-discount model in Turkey. It currently operates over 76 stores in Morocco and continues its fast expansion.
Tunisair
The carrier was formed by the government of Tunisia as Société Tunisienne de l'Air in late 1948. The initial investment was FRF 60 million, with shareholding split between the government (35%), Air France (35%) and another interests (30%).
Cactus
The first Cactus supermarket opened on 19 October 1967 in Bereldange. The name Cactus was taken by Paul Leesch from the title of a 1966 Jacques Dutronc song. A year later a second Cactus store opened at Esch-sur-Alzette on the site of a former cinema in the Brill district of the town, and a second Esch store opened the year after that.
Joyson
Joyson Safety Systems is a global leader in mobility safety providing safety-critical components, systems and technology to automotive and non-automotive markets.